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Webinar Wednesday: EX= CX2

  • February 28, 2024
  • 12:30 PM




Wow Starts With You!

The Employee experience directly impacts the Customer experience, (EX=CX). In this presentation we will review Ten Best Practices that help to develop a highly engaged culture that ultimately drives Legendary Customer Experiences.   

Learning Outcomes: 

  • Best Practice for Hiring the right fit.
  • Performance Score Cards that Motivate.
  • Creating effective recognition programs.
  • Developing a self-sustaining organic culture.

 About Jim: 

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